Frank Toyota Wants to Buy Your Vehicle!

Is your vehicle hanging around your yard or cooped up in the garage? Frank Toyota wants to buy your vehicle – up to 300,000 miles!

Our appraisal process is extremely easy.

1.Simply bring your vehicle on down.
2. We appraise it.
3. We give you an offer in cash or towards trade-in value towards a vehicle off our lot.

So what are you waiting for? Pop on your mask and head on down to your Clean Conscious Dealership, Frank Toyota and sell us your vehicle. See you soon!

Frank Toyota Wins J.D. Power Award

Since 1965, Frank Toyota has always set the highest goals to assure that customer satisfaction is the end result of each vehicle delivery. That’s why we’re ecstatic and honored to have been able to receive the J.D. Power Dealer of Excellence Program award. As a family run business, it continues to be our pleasure to able to serve you and the San Diego community.

Official Press Release: For the second consecutive year, Frank Subaru is proud to be the only Subaru Dealer San Diego certified as a J.D. Power 2020 Dealer of Excellence.   The J.D. Power Dealer of Excellence ProgramSM reflects the commitment and dedication of select retailers to provide their customers with a purchase experience that meets today’s consumer expectations. Not all dealerships can qualify. Those that do must pass a three-step process:   First, J.D. Power uses feedback from more than 25,000 consumers like you to limit the percentage of eligible dealerships by brand. In other words, we consider proportionally more dealerships from top-performing brands for Dealer of Excellence.   Second, interested dealerships must rank among their brand’s top performers in key customer satisfaction areas consistent with measurements found in J.D. Power’s Sales Satisfaction Index (SSI) StudySM.   Finally, qualifying dealers must pass a dealership audit and show they meet or exceed J.D. Power sales best practices. Those best practices include, but are not limited to:  

  • Listing vehicle inventory and pricing on the dealership website.
  • Negotiating in an efficient and transparent manner.
  • Offering a fair trade-in value
  • Presenting a clear and easy-to-understand F&I product menu

When you choose to visit a J.D. Power Dealer of Excellence, you can be confident the sales team will be just as committed to providing an exceptional customer experience as they are to selling a vehicle.

Shop Your New Toyota with Germaine

“The most rewarding part of my career is making the car buying experience a smooth and pleasant experience for my clients”

Germaine Maehler grew up in the automobile industry. Her father – who immigrated with Germaine’s mother from Germany to the United States in 1955 – owned car dealerships for the extent of his career. She worked at her father’s Thousand Oaks dealership for five years before taking a fleet assistant position at a Toyota dealership.

“Most of my education came from working for my dad at his car dealership,” said Germaine. “He taught me great work ethic and taught me all the ins and outs of the car business.”

In addition to a great work ethic, her father instilled in her a passion for the car business. Germaine has been a fleet manager for Frank Toyota for the past 21 years.  Throughout her 30-year career, Germaine has been recognized in the Top 50 Toyota Sales Professionals in the nation and as one of the top 14 salespeople in Southern California.

What keeps Germaine sharp at her craft and motivated is the fulfillment of a job well-done with her customers.

“The most rewarding part of my career is making the car buying experience a smooth and pleasant experience for my clients,” shared Germaine.

Germaine continues to give her customers the very best experience possible. Some have even called it their favorite experience. When you work with Germaine, you know you are working with family. Stop by Frank Toyota and let us be your favorite Toyota dealership. 

CONTACT GERMAINE AT GERMAINE@FRANKMOTORS.COM OR 866-733-2447

AWARD WINNING FRANK TOYOTA RECEIVES PRESIDENT’S AWARD BY TOYOTA


Frank Toyota Wins 2019 President’s Award
Each year, Toyota Motor Sales recognizes its finest dealerships with the prestigious President’s Award. The President’s Award honors Toyota dealers that excel in all facets of their operations. It is recognition for dealerships that continue to go above and beyond at each customer touch point and represent the best of the best.  Frank Toyota is proud to be awarded the nationally recognized, President’s Award by Toyota for 2019.


 “This achievement was a collective effort. I believe this reward is very prestigious and we’re very fortunate to have received it. This award is a reflection of our employees. It’s their award. There’s no way we can get this recognition without them working together –working together for our customers. That’s really what it’s all about,” says Frank Toyota

President, Gary Fenelli.

Frank Toyota is proud to have received this award not just in 2019, but also many times in years past. It is because of our wonderful customers that we have were selected for this great honor. For the team at Frank Toyota, the President’s Award symbolizes our continuing dedication to our customers. From the day you purchase a Toyota through your entire ownership, you become and remain a member of our Frank Toyota family.  Thank you for choosing us to be your favorite Toyota dealership.
 

 
 
About the President’s Award:
 
Each year, Toyota Motor Sales recognizes its finest dealerships with the prestigious President’s Award. It is recognition for dealerships that continue to go above and beyond at each customer touch point and represent the best of the best.  Frank Toyota is proud to be awarded the nationally recognized, President’s Award by Toyota for 2019. For the team at Frank Toyota, the President’s Award symbolizes our continuing dedication to our customers. Thank you for choosing us to be your favorite Toyota dealership.

Navigating the Family Business through the COVID-19 Storm

It’s a situation nobody asked to be in, however it’s one that requires management and professionalism from the top down. The above Q&A are some of the measures taken by our small business to continue operations. We genuinely appreciate all our patrons who continue to do business with us & especially entrusting us during a global pandemic. We know this will be a long battle and we’re happy to share the steps taken to maintain afloat during this stormy economic weather. The most important takeaway from this piece we believe is the care and concern for our customers and staff – and we’ll continue practicing strict health measures and cleanliness.

Time for a Clean Change!

We’re proud to have been able to help out and sponsor Miracle Babies for a diaper pick-up event right here in our own backyard at the National City Library.

Registrants were able to swing by and pick up free boxes of diapers for their little ones and if you happened to bring your kiddos along, they were met with Star Wars cosplayers who joined in on the fun!

Up to 300 families were able to participate and enjoy some new diapers.

Jedi Knights and Storm Troopers help pass out some much needed diapers to people.

FAQs: What are my options on my current loan?

During the current pandemic we know you might have many questions regarding payment, leasing or trading options on your vehicle. That’s why we got together with Frank Toyota Sales Manager, Garrett Mercer, to have him answer some of our customers most common questions.

4. What are my options on my current loan?  Can I trade it in early? Can I get out of my vehicle lease or loan early? 

Many customers do not realize that if you lease or loan is not up yet we can still take that vehicle in on trade early.  Whether it’s a financed or leased or paid off vehicle, you can trade in that vehicle at any point towards your next vehicle purchase.*

*Any equity deficit in your current vehicle must be paid or balance deficit will be added to the balance of the new loan. Financing of the purchased vehicle is subject to credit approval.

FAQs: What if I want to sell my car?

During the current pandemic we know you might have many questions regarding payment, leasing or trading options on your vehicle. That’s why we got together with Frank Toyota Sales Manager, Garrett Mercer, to have him answer some of our customers most common questions.

3. What if I want to sell my car? 

We are always looking to purchase vehicles with less than 300,000 miles for our used car inventory. If you have a  vehicle that may just be an extra car, running or not, or a car that you just need to get rid of, Frank Toyota is always looking to buy cars directly from consumers.  Find out what your vehicle is valued at by filling out our vehicle appraisal form.

*Any equity deficit in your current vehicle must be paid or balance deficit will be added to the balance of the new loan. Financing of the purchased vehicle is subject to credit approval.

FAQs: Is now a good time to trade in my car?

During the current pandemic we know you might have many questions regarding payment, leasing or trading options on your vehicle. That’s why we got together with Frank Toyota Sales Manager, Garrett Mercer, to have him answer some of our customers most common questions.

2. Is now a good time to trade in my car?

Yes, now is a great time to trade in your car.  Take advantage of book values being high on your trade-in.  Also we are always looking for vehicles to resell.  Such as certified pre-owned vehicles or used vehicles for our lot. With interest rates near all-time lows, it’s a great time to get into a new vehicle. Are you wondering what the value on your current vehicle is? Get the vehicle appraisal process started now by filling out this vehicle appraisal form.

*Any equity deficit in your current vehicle must be paid or balance deficit will be added to the balance of the new loan. Financing of the purchased vehicle is subject to credit approval.